Skip to content
Attribution

Subscription Settings

Subscription Settings controls how EnigmaERP handles unpaid subscription invoices across the site. Configure it before relying on automatic recurring billing.

Configure unpaid-invoice handling#

Search for Subscription Settings and review:

Setting What it controls
Grace Period Time allowed after an invoice becomes overdue before the subscription is treated as unpaid
Cancel Subscription After Grace Period Automatically cancels a subscription when the unpaid condition continues beyond the grace period

Subscription Settings with grace-period, cancellation, and prorating controls

Use a grace period that matches your collection process. A short period stops service quickly but may cancel customers after a temporary payment delay. A longer period is more forgiving but allows unpaid exposure to grow.

  1. Create a test Subscription with a short billing period.
  2. Generate an invoice and confirm its due date.
  3. Test both paid and unpaid outcomes.
  4. Confirm the Subscription moves through the expected Active, Grace Period, Unpaid, and Cancelled states.
  5. Only then enable automatic cancellation for production subscriptions.

These settings affect future subscription processing. They do not cancel or reverse Sales Invoices that have already been generated.

Adapted for EnigmaERP from the ERPNext documentation, © Frappe Technologies Pvt. Ltd. Content licensed under CC-BY-SA 3.0. EnigmaERP is a product of Enigma and is not affiliated with or endorsed by Frappe Technologies Pvt. Ltd.